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WorldHost Customer Service Training

Bringing world class customer service and management training to the UK

The Source Skills Academy is collaborating with Skillsmart Retail and the National Skills Academy for Retail to exclusively deliver a new suite of programmes made up of the following elements:

- The Principles of Customer Service
- Sales Powered by Service
- Frontline Management Solutions

WorldHost training was developed in Canada and originally created for Expo 86 in Vancouver. Canada used the programme for the 2010 Winter Olympic Games and is now ranked consistently among the top countries in the world for the strength of its visitor "welcome."

The programmes have been tailored by Skillsmart Retail for the UK retail sector and are delivered exclusively through the National Skills Academy for Retail.

For further information or to book one of our courses, please contact Laura Vincent on 0114 263 5650.