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Chris is 39 years old and lives with his parents. From early childhood he has suffered with epilepsy which has had a continuing impact on his educational development. In particular the epilepsy attacks have left Chris with a lack of concentration, short term memory, dyslexia and reading/writing problems.  Chris felt his early learning difficulties would always be a barrier for him. Following completion of a college course, where he gained learning support, Chris found a placement at Meadowhall Centre (as an Oasis Assistant) through Action 4 Employment.

A support programme was co-ordinated to assist the integration into work life with a placement officer. Chris was encouraged as part of his learning and development to attend in-house training programmes and as a result was given the opportunity to do an NVQ in Customer Service at Level 2 through the Employer Training Pilot (ETP) initiative.

In order to assess the specific needs of Chris, an initial assessment was carried out from which it was agreed that his portfolio of evidence would be built out through discussion and questioning which would help develop his levels of concentration.

During the initial assessment Chris felt his writing and spelling would be a barrier but through the reassurance of his Assessor and adopting various techniques this barrier has been removed and Chris's writing and spelling is improving. Chris believes he is now a long way to fulfilling his ambitions and achievements.